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Poor WiFi coverage

TimJ100
Visitor

on ‎27-07-2026 07:32 AM

Hi

I’ve recently been moved from Plusnet to EE and am finding the coverage from the new router is not as good. It doesn’t reach as far as the old router and as our 4/5G connection here isn’t great, it’s resulting in us losing internet connectivity. 

I wondered if anyone else has experienced the same and if so, what you’ve been able to do about it. 

Thanks,

Tim

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1 REPLY 1
Rach_H
EE Community Support Team

on ‎27-07-2026 09:49 AM

Hi @TimJ100,

Welcome to the Community!

I'm sorry to hear that you're not getting the reach of your router isn't what you'd expect, but we do offer WiFi extenders so that you can boost this.

Rach

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