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My phone number doesnt exist

dannygrantham65
Visitor

My partner cannot call me it says my phone number doesnt exist however, she can text me and other people can call me with no problem. Any help will be great. Thanks in advance

1 SOLUTION

Accepted Solutions
WS1995
Skilled Contributor
Skilled Contributor

Does your number display correctly if you call her?

The fact that you receive texts and other people can call you suggests it's not a fault with your number, but with her phone or network provider, a phone number is a unique subscriber number used to identify and route the message/call so if others can contact you via both text and phone call, but your partner cannot, it suggests the fault is her "end". 

I would suggest calling her and checking with her whether or not your number displays correctly on her phone.

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1 REPLY 1
WS1995
Skilled Contributor
Skilled Contributor

Does your number display correctly if you call her?

The fact that you receive texts and other people can call you suggests it's not a fault with your number, but with her phone or network provider, a phone number is a unique subscriber number used to identify and route the message/call so if others can contact you via both text and phone call, but your partner cannot, it suggests the fault is her "end". 

I would suggest calling her and checking with her whether or not your number displays correctly on her phone.