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HBO and NOW TV on apps

eileen43
Visitor

‎26-06-2026 07:45 AM

I have a Full works EE TV account but cant login to HBO Max on my TV or on other devices as it says my email isnt recognised. I also cant access NOW TV on another device as again it doesnt recognise my email. Can anyone help?

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1 REPLY 1
Peter_W
EE Community Support Team

‎26-06-2026 10:30 AM

Welcome to the Community, @eileen43 

Just to be sure first of all, are you using the same email address that you used for sign up to try logging in to NOW / HBO Max?

Usually when you sign up, you will receive an email instructing you to create a password, which activates your account.

Peter

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