Communication

Emmanick12
Investigator
Investigator

‎10-01-2023 04:23 PM - last edited on ‎10-01-2023 04:26 PM by EE Community Moderator

Please ask Dean from My EE to reply to my email's. Thank you. Susan

[Mod edit: Removed employee's surname]

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4 REPLIES 4
Katie_B
EE Community Support Team

‎10-01-2023 05:24 PM

Hello @Emmanick12. 

Is Dean a member of our customer care team on 150?

Katie

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Emmanick12
Investigator
Investigator
In response to Katie_B

‎10-01-2023 05:46 PM

Hi yes he is. I’ve now sent two emails re the conversation we had yesterday regarding the cost of my monthly plan. Can you help?

Sent from my iPhone
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Katie_B
EE Community Support Team
In response to Emmanick12

‎10-01-2023 05:49 PM

Hi @Emmanick12. 

We have no account access here on the community so will not be able to find the agent you spoke with. 

Please give us a call on 150 and a member of our customer care team will be able to help. 

Katie

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Emmanick12
Investigator
Investigator
In response to Katie_B

‎10-01-2023 05:54 PM

Thank you Katie I’ll have to phone again tomorrow. This will be the 5th time!

Sent from my iPhone
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