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Correcting Personal Blacklist

I-M-S
Investigator
Investigator

How do I delete a number from my phone's personal blacklist?

1 SOLUTION

Accepted Solutions

I have now resolved these particular problems. The number I had accidentally blocked was removed from my blocked list by a member of the EE help desk team. The second issue, to do with call barring, was resolved by going to the Menu and selecting Settings. From there I selected 'DECT settings', and from there it was possible to set up a PIN number. After that I could cancel the 'Call Barring' option.

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Unblock a number using home phone

  1. Go to the Blocked tab and click on the 3 dots (...) to see more options.
  2. Unblock will come up, select it.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I don't appear to have a  'Blocked' tab. I can get to 'Call Features', which has a 'Call Barring' option. From that I can select options like 'Set Up', which has a 'Cancel' option. However to use that it prompts me for a PIN, which has not been supplied.

I have now resolved these particular problems. The number I had accidentally blocked was removed from my blocked list by a member of the EE help desk team. The second issue, to do with call barring, was resolved by going to the Menu and selecting Settings. From there I selected 'DECT settings', and from there it was possible to set up a PIN number. After that I could cancel the 'Call Barring' option.