Theoretically I'm migrating to a new contract after the 18th. (Mobile and BB) I have an email with the relevant VOL number.
BT Openreach are attending to install Full Fibre.
When I attempt to view "my orders" I get the message "Cannot Load your order right now" and this has been consistent for weeks. Anyone have any thoughts as to why?
I need to be clear on precisely what I'm getting for my money as I am from any business.
Ive had significant problems in trying to speak to EE help, with them passing from person to person who then proceed to ask all the same question over again. That and the 'I need to speak to my manager' being a common interruption and causing lengthy delays on the call. I had three differing cost models from three different people, while my needs remained the precisely the same. I'm thinking of invoking my right to cancel as part of the cooling off period. Decades with BT with Mobile & BB and never a single problem, EE have greatly diminished my Customer experience 🙁
C
