09-02-2022 09:33 PM
Trying to upgrade but when I log into my account it tells me I'm not the account holder .
I have been with ee for years , I'm not sure how to sort that
10-02-2022 08:21 AM
@Kayleigh53 You need to login to your online EE account ( not the my EE app) and change your settings from user to account holder.