Upgrade lies
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
22-05-2022 08:34 PM
I was told i can get an early upgrade this is great went on the website ordered a upgrade phone again great just what i wanted 6 hours later i get an email saying i cant have upgrade and i need to text up to 150 so i do and yes iam eligible for upgrade so phone 150 speak to a nice lad he puts me through to the digital sales team woman on there didnt care she was like no your still in contract nothingbu can do lies as the lad at 150 said its eligible told me the deals this nasty woman wouldnt even look then cancels the order completely how rude iam foaming with them
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-05-2022 07:16 AM
@williamward35 You can upgrade when ever you want you just might be required to pay off your old contract to upgrade.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-05-2022 07:56 AM
Hello @williamward35.
Welcome to the EE Community.
I am sorry to hear this is happening when you are looking to upgrade your contract with us.
Was a fee mentioned by the lady in digital sales?
Speak soon,
Katie 🙂
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-05-2022 11:24 AM
Get Outlook for Android
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-05-2022 11:56 AM
