Unable to transfer ownership

C14ocy · ‎24-07-2022

I have 3 lines on my account, one is my step daughter who now wants to take ownership of the line herself. Although when we phoned up last month was advised her contract was above credit limit. She's 19 works full time and has no debt. How is she meant to build a credit score

Leanne_T · ‎24-07-2022

Hi there @C14ocy

Thanks for coming back to the community.

I'm sorry a credit check would need to be accepted to transfer the account into your step daughters name.

Our mobile care team will be able to provide more details if you give us a call on 150.

Leanne.

XRaySpeX · ‎24-07-2022

By taking out a credit card, using it & repaying it regularly on time.

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Northerner · ‎24-07-2022

Hi @C14ocy

Are all three lines with devices? Can you not downgrade one to SIM only as that might help?

Alternatively if she is able to apply for a SIM only contract and then transfer the number across on expiry of the minimum term.

Lastly make sure she is on the electoral roll.

Thanks

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