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Trying to upgrade

Jac31
Visitor

‎26-07-2022 05:15 PM

I’m trying to upgrade online but keep getting ‘page not found’, no matter which route I take

 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎26-07-2022 05:29 PM

@Jac31  try clearing your browser history and cookies first. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
chiddicks
Visitor

‎18-08-2022 06:47 PM

Like all the similar threads on the same topic the EE website does not work whenever you try to connect to look at any phone for an upgrade. Tried deleting browser history and cookies but its definitely EE issue and looks like its been going on for sometimne

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to chiddicks

‎18-08-2022 06:52 PM

Hi @chiddicks,

Welcome to the EE Community. 🙂

I'm sorry to hear you're having issues upgrading online. Please get in touch with Customer Care so we can raise a support ticket for your account.

Thanks

James

0 Helpful