Reactive closed account

[Pri007]

Can i reactive a closed pay monthly/ contract account and carry on same package or upgrade ? Thanks

[Leanne_T]

Hi there @Pri007

Thanks for coming here 🙂

How long ago did the account close? 

Did you request the cancellation? 

Leanne 🙂

[Pri007]

Hi @Leanne_T 

I think just over 1 months. 
Thanks ☺️ 

[Chris_B]

@Pri007  Nope not possible.  

[Leanne_T]

Hi there @Pri007

Sorry, once the account has been closed this would not be possible. 

You can apply for a new contract, plan and number on the EE Shop. 

Leanne 🙂