Overcharged on bill

[joycenron]

My mobile contract is £6 per month and you have deducted £16

[joycenron]

No last time was taken a day early this time I've been overcharged £10.  I want this sorting now please. 

[Katie_B]

Hi @joycenron. 

Thanks for coming here. 

Have you been able to view a bill breakdown within your EE account online?

Katie