First bill

[Kharz]

It’s a direct debit and I got the bill at home that it will taken today so I wonder why I haven’t see the negative on my account 

[Katie_B]

Hello @Kharz. 

Thanks for coming here. 

Has your payment left your bank?

Katie

[Kharz]

No

[Katie_B]

I'd recommend giving us a call to ensure our team have the correct details @Kharz. 

Katie