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Paying for a returned phone

CLP91
Visitor

‎22-08-2024 08:22 AM

Hey guys, i recently purchased a contract from EE. Before the 14 days was over i returned the device after contacting them. I’ve been charged for the first payment but i’m just writing to make sure i won’t be charged for the second payment? As I no longer have the device, i’m just checking it was normal to be charged the first payment for the contract 

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎22-08-2024 09:08 AM

Hi @CLP91 

You'll need to speak to EE about this issue as there is no account access on these forums.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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