Options to cancel my contract

sohaibfurqan · ‎12-06-2023

Hi,

I have been an EE customer since 2021. I took out a new phone contract on 13/02/2023. It will run for two years but due to a mid-contract price increase, I am very disappointed and looking at what options I have to end the contract earlier. Please let me know.

Thanks

XRaySpeX · ‎12-06-2023

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. As you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

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Chris_B · ‎12-06-2023

@sohaibfurqan You might not be aware but other networks do price increase also the same as EE.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.