Only able to download the last 2 months bills

[tobermory45]

When trying to download bills from Jan 2022 nothing downloads. Only able to download last two months. Anyone else?

[Leanne_T]

Hi @tobermory45

Thanks for coming here.

Have you tried another browser? 

What device are you using? 

Leanne 🙂

[tobermory45]

It works for the 2 most recent months so can't see how it would be a browser issue. If it is that's pretty poor design.

Get Outlook for Android

[Leanne_T]

If the same happens in another browser, please call us on 150 and the team can get this looked into for you @tobermory45

Leanne.

[JanetBaxter1]

Yes me too, seems others have this issue. Same on different browsers and devices, download button doesn't work.

[tobermory45]

I've tried safari and chrome and same problem. Please resolve this ee. Should be simple for you to check.