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NHS Perks not applied

syedafatimma
Visitor

‎13-12-2022 07:33 AM

I got a sim only plan and used the NHS Perks code for 20% discount. Every month I get a bill without discount and i have to call them to remind. This month again i got the full bill but surprisingly the operator said.. it is only this time that she is applying the perks code hence, i will have to pay the full bill this month. This is extremely irresponsible and outrageous

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1 REPLY 1
Leanne_T
EE Community Support Team

‎13-12-2022 10:13 AM

Hi @syedafatimma

Thanks for coming here. 

I'm sorry to hear this, please give us a call on 150 and the team can access your account and help you get this sorted. 

Leanne.

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