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My 30 day sim only with flexi plan device

Rodent1978
Explorer

Ive got EE broadband and took on one of the 30 day sim only with £20 multisaver what comes with broadband i have recently upgraded to flexi plan device (2 seperate bills) can i stop paying for simcard and carry on paying for device only because on my EE account sim is still showing as a 30 day sim if anyone knows the answer please.

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Rodent1978.

Thanks for coming to the community.

I think it would be best to speak to our billing guides so they can access your account and see the contract impacts for you.

You can see how to reach the team on our Contact Us page. 

Michael

View solution in original post

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

You cannot cancel the airtime plan of a flex pay deal within its min term w/out paying off both the device contract & its plan. All you can do is cancel the 30-day SIM-Only.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

My device never came with simcard im using the 30 day sim with flexi plan so if i cancel 30 day sim will it effect my device flexi plan 

I don't see how your flex pay didn't come with a SIM & a plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Michael_D
EE Community Support Team

Hi @Rodent1978.

Thanks for coming to the community.

I think it would be best to speak to our billing guides so they can access your account and see the contract impacts for you.

You can see how to reach the team on our Contact Us page. 

Michael