Left EE but billed full amount

[SR63]

Hi 

I left EE with my mobile number pac code and my chromebook number stac code completing transfer on Friday 26th. I received 2 final bill amounts for early cancellation of approx £11.00.

I've just discovered I've been billed the full amount of almost £27 on Monday 28th.

Will I receive a refund less the final bill amount as I thought all bills were paid in advance meaning im paying for May but out of contract.

TIA

[Chris_B · Accepted solution]

@SR63  That probably because the bill had already been issued before you left.   Once a bill has been issued it can not stop the DD process and yes you should receive a refund.   Just don’t remove the EE DD from your account just yet wait until you get the refund. 

[SR63]

Thank you 😀