How do I remove 3rd party blocks

[XRaySpeX]

What are 3rd party blocks? Do you mean EE's Content Lock?

[tommyf14]

I tried to purchase something by adding it onto my phone bill but it was refused an say my 3rd party request is blocked 

[XRaySpeX]

Try texting UNBAR to 150.

[tommyf14]

Just tried that an says unable tor remove 3rd party block 

[XRaySpeX]

Dunno if it'll be any better but can you tick "Call Abroad and Premium Rate" under Manage Device in your MyEE? 

[Leanne_T]

Good Morning @tommyf14

Thanks for coming to the community.

Have you been able to remove the bar within your My EE account?

Let us know how you are getting on 🙂

Leanne.

[Profile closed]

Speak to EE because you've tried sorting it yourself already. Phone 150. I set my account years ago not to allow 3rd party purchases in case my phone gets stolen or hijacked or some scammer attempts to sign me up to some dodgy scheme. Maybe yours is set up the same way as mine. Or it could instead be that the 3rd party item you tried buying has been flagged up to EE as suspect. 

[Wade3]

Can you remove the 3rd party bar as I’m 26 old thanks robert wade

[XRaySpeX]

@Wade3 : Have you tried the suggestions above?