Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Getting charged

Ab951
Visitor

‎29-10-2023 07:18 PM

I'm now getting charged for my 3 peark budle what I don't get as when I renewed my contract I asked if it starts again they said yeah but now I'm getting charged for apple music

 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎29-10-2023 08:48 PM

@Ab951   Did you use out a contract that has benefits?   If you did have you selected your benefits again ?  These do not just continue when you upgrade they are removed from your account and you have to start them again when you upgrade. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.