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EE Bill issue

ZSibindi1
Visitor

My Bill came in and said that I had to pay the monthly amount by the 4th Dec. I paid the amount and when I looked on my account it said that the bill is overdue. I have been checking it all week and its still saying that the bill is overdue even though I have the details saying the money has left my bank account. What is the best way forward for this? Do I need to call EE?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@ZSibindi1  You need to call customer services tomorrow from 8am to have this looked in to. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.