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Credit Check Referral

ub8jayuk
Contributor
Contributor

‎03-01-2022 01:46 PM

Good Afternoon Community

 

Hope you've all had a good Christmas & New Year.

 

I just needed some clarification.  On Sunday morning I called EE and started the sign up process for a new Pay Monthly sim.   I was told that the it had been referred to the referral team ( this I expected due to extra protection on my credit file so normal for me ) I was told they would call me yesterday but still not received any calls.

 

The EE sales guy I was in touch with by email and he said that if I didn't hear anything by 1pm Sunday 2/1 to email him and he would chase it.  I have not heard from him ( I am guessing he is day off ) or Referral team as of today 3/1 13:30

 

Maybe its because its a Bank Holiday??

 

 

0 Helpful
1 REPLY 1
Northerner
Grand Master
Grand Master

‎03-01-2022 01:50 PM

Hi @ub8jayuk 

 

Yes you are probably correct. 

 

There is no account access on these forums so you will need to call EE or chase your email tomorrow.

 

Thanks



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