Changing the account holder
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21-07-2022 09:15 PM
Hi there,
I would love to transfer my current contract to a new owner, what are the requirements?
Thanks a lot.
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21-07-2022 09:17 PM
The proposed new owner of your contract phone needs to pass a credit check in order for the line to be transferred.
There are further details of the process under the point "transfer to a friend, colleague or family member" on this EE help page
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21-07-2022 09:17 PM
The proposed new owner of your contract phone needs to pass a credit check in order for the line to be transferred.
There are further details of the process under the point "transfer to a friend, colleague or family member" on this EE help page
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03-02-2025 11:24 PM
Can I transfer my account
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04-02-2025 09:04 AM
Hi @Babyg10
Welcome to the community.
You can request to move your account to someone else with our customer services team. They'll need to speak to you first of all but if the person you want to transfer it to is available at the same time, they can do it all on one call. Don't worry if they can't be, they new owner can call in later.
If it is a pay monthly contract, the new owner would need to pass a credit check.
There is more information under the Transfer to a friend, colleague or family member section on our How do I change my account in the case of a life event? page.
Michael
