Changing ownership

[Craignottage]

Hi. I would like to change ownership on one of my mobile phone contract

[XRaySpeX · Accepted solution]

You need to call CS with both of you available on the line to effect a change of ownership. Other person will need to pass a credit check. They will then be paying for the contract. If you can't do it together CS will give the current owner a password for other person to quote when they call.

[JBray555]

Very Complicated process for Pay As You Go customer.

[XRaySpeX]

@JBray555 : That's not a process for PAYG. It's only for contracts where there is the element of legal ownership.

Just what is it that you want to do with PAYG? It's fairly easy to move a no. from 1 PAYG a/c to another yourself.

[JBray555]

Will you be able to be more helpful and explain how to change ownership name of Pay As You GO number ?  Can it be done online from my account?    Can the new owner transfer the Nunber of Pay As You Go  to another Network ? 

[Leanne_T]

Hi @JBray555 

You would need to call us to arrange the name to be changed with our pay as you go team they will go through everything with you and let you know if a PAC can be given. 

Leanne.

[XRaySpeX]

@JBray555 : To move a PAYG no. from 1 MyEE online a/c to another:

1. On the From a/c: Menu > A/c Settings > Manage your Nos. > Remove & Confirm.
2. On the To a/c: Menu > A/c Settings > Add No. > Enter no. & Confirm.