Bills

WildRover67
Visitor

Hi why does mu bill say I owe £69 odds? 

I only owe £32 odds

Screenshot_20230104-190226_Samsung Internet.jpg

32 odds can someone please help as I'm a new customer,  thank you x

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@WildRover67   Is this your first bill ?  If it is it’ll be because you are paying for the time between getting the device and when the bill was generated and for the month ahead.  You pay pro rata  

Have a look your bill breakdown.  


You bill is also overdue due as you can see from the image so you are going to get late payment fees also.     You need to pay your bill within 7 days of being billed to avoid late payment fees.   

why ask about your bill when you are not paying it on time,  you’ll be cut off if you don’t pay this asap.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.