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Billing

TemiJeane
Visitor

‎12-04-2023 09:36 AM

Hello team,

I did a couple of upgrades in the past few months and I don't seem to understand my bills.

Can you please let me know what my monthly bill is. That is I need to know how much I will be charged on a monthly basis.

Best regards 

 

 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎12-04-2023 09:41 AM

@TemiJeane   You login to your online account and look at bills or via the my EE app and it’s under bill’s & payments. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎12-04-2023 11:59 AM

You will be charged pro-rata for the old contract & for the upgrade for the time you have each. There should be no overlap as you will see from the date ranges for each contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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