Billing

rhys199
Visitor

How do I update the name stated on my bill?

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@rhys199   Why do you need to change the bill payer name ?    Because depending why will be a different answer. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I got married

First off, Congrats on the marriage

Second, look here: How do I edit my personal details in My EE? | Help | EE

I believe the updating the name on the EE account, will also update the name on the bill

@Mirandaclayton : Congtrats 🙂 . See Change my account in the case of a life event :

Changing your name

If you’ve changed your name through marriage, divorce or deed poll, you will need to email us with a copy of one of these documents:
  1.  your marriage or civil partnership certificate
  2.  your passport and a recent utility bill
Mail us

Please send the relevant document and a covering letter to:

Customer Administration
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN

Or take your documents to your nearest EE shop and we can make the changes there.


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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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