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Bill

Gmag67
Visitor

‎05-03-2023 11:46 AM

Recently transferred from BT at point of contact renewal. Agreed to renew on basis of monthly charges for TV, broadband and 4 mobile phones. Was made aware of transfer to EE but charges for phones in first full month is larger than promised on renewal. £42pm but I was promised £29.68. Can you explore difference?

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎05-03-2023 12:00 PM

@Gmag67  you need to contact customer services about this as this is a public forum that has no access to your account or the information within it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.