Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Account

Jadedee
Visitor

‎16-01-2024 04:14 PM

Hi why is it saying my accounts closed?

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎16-01-2024 05:00 PM

This user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
nothingaboutme0
Expert Contributor
Expert Contributor

‎16-01-2024 05:30 PM

 

Hello @Jadedee,

Just echoing what @XRaySpeX pointed out. To get your issue resolved, it's best to connect with the Customer Service Team. You can easily reach them by dialing 150 and choosing Option 1. Although there are alternative methods to contact them, calling is typically the quickest, especially if you prefer immediate responses, much like myself!