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SMS

Hi EE Team,I have an active EE SIM ******** I topped up £5 , but I’m not receiving any verification SMS from WhatsApp or other services. Can you please check if there's a block or issue on my number regarding international or short-code messages?Than...

OMAR1122 by • Explorer
  • 29 Views
  • 4 replies
  • 1 Helpful

Hub reboot issues

This never happened with the old black BT hub but now everytime my EE hub reboots , as yesterday due to a power  cut , it will not reconnect my broadband if anything if plugged into the ports .EE claimed this has always been the case but for many yea...

Mobile signal

I'm about to move house and would like to join EE for my broadband (no mobile or tv, just broadband). I noticed that my current pay as you go O2 mobile had no signal at the new house which means i have to change supplier. As I'm going with EE for my ...

EE App

What absolute crock of , joined EE mobile and broadband in March and still unable to access the alleged App, got to be close to 30 calls to guides and technicians plus visiting EE shops and not one person has been able to get access for me after movi...

a great service

All started on March 5 when BT connected us to the fibre network.  (A two months exercise, but that is a different story)The internet was perfect and quick but over the next few days we were to find that we could not receive any phone calls.  Nice an...

KMA by • Visitor
  • 12 Views
  • 0 replies
  • 0 Helpful

EE are thieves

Upgraded my contract and chose to add a smart watch to the account. I recieved parcel next day with a watch strap and a protector ( minute one kit ) the device was missing from the parcel with no signs of tamper. I've been through the whole complaint...

Midgy by • Investigator
  • 24 Views
  • 1 replies
  • 0 Helpful

A bug in EE application with Scam Guard

Hello, I just found that when you want to upgrade a sim only tariff - it adds Scam Guard price 2 times. On the video you can see that base tariff price is 17£, but if I add Scam Guard on the first screen it changes price to 18£ and then on checkout p...

Programme descriptions in Guide are woeful

I’ve had BT for years and am now stuck with EE.Its onscreen guide to programmes and episode breakdowns is just dreadful.Some don’t include episode numbers and titles.  Here’s the description for every episode of “The Sopranos”, regardless of the titl...

gbtbag by • Visitor
  • 21 Views
  • 1 replies
  • 0 Helpful
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Win £1000 off your EE bill with Samsung

We've teamed up with Samsung to give ten lucky winners £1000 EE bill credit. Something unmissable is coming Register your interest to hear exciting Samsung news coming soon and to enter the prize draw...

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Win £600 off your phone bill

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Uninterrupted reach with Smart WiFi extenders

Extend your WiFi range to go wall-to-wall around the home with Smart WiFi. Smart WiFi creates a seamless network around your home, from the living room to the loft, giving you a stronger WiFi signal i...

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