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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Mobile Data

A place to ask questions and share tips about using mobile data.

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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Activity in Mobile Services

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Roaming abroad pass.

is roam abroad pass charged by billing cycle or calendar? For example if the billing cycle starts 16th of the month are you charged from 16th or from the 1st of the month?

Roaming and want to speak to a human being

How do I get to speak to an actual human being and not the rubbish text service that does not answer my query.I have a very old package with EE and also an additional handset with another package for a family member. The EE app does not make it clear...

Roaming Abroad Pass

We will be travelling to Spain in a few weeks time and I will add the roaming abroad pass. Please could someone confirm if when I have texted 150 with roaming and the pass is activated what happens if I make a call from Spain to a UK number? Will I b...

Re: Not registered on network

Hi Christopher I am having the same problem. When i try to make a call to a mobile number it doesn't connect and the screen says 'not registered on network'. I tried calling 150 and same message. I have restarted several times and checked coverage on...

eruth by • Explorer
  • 61 Views
  • 8 replies
  • 2 Helpful

Data issue

Hello,when I upgraded the operative said I would be receiving double data but I don’t think it has been added to my account and my data has run out this month. Can you check this please?kind regardsDavid Williams 

DW2812 by • Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

New EE customer - cannot make calls

Hi, I just transferred to EE mobile yesterday afternoon. My former provider (Vodafone) stopped working just now, but I cannot make or receive calls on EE. Not ideal for work.EE say to call for technical support - but I can't!Can anyone please advise?

TomRL by • Explorer
  • 37 Views
  • 3 replies
  • 0 Helpful

Two factor authentication Abroad

I am trying use 2 factor authentication to log onto something but I cannot receive texts or calls abroad. How do I fix this. When I try to call helpline abroad the call fails to go through

Most data used?

Anyone used over the 600GB FUP on EE Unlimited plans, if so what happened to your data speeds was it slowed down a lot, not at all or what was the situation?Been using Three for a while with unlimited data so never needed to consider usage, I know 60...

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