Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I need some advice on temporary/portable mobile broadband devices. Some background: I live in a shared accommodation, and due to the fact that there a lot of us, the Wifi installed in the accommodation is very slow, and I'm looking for an alterna...
Hello,I have a BB.I have been using OpenVPN for a few months, never had a problem with it, but for a few days I can't connect to it.Why did you block it?It works on mobile data from another operator, so in my opinion is your fault.
Hi there,I need to add my broadband account to my EE to change my bank details on the account but I can’t find my account number anywhere, I have called 0800 956 6134 and 150, the first number advises to call 150 but my call won’t go through??
Hi, I signed up to EE home broadband (and I'm very happy with it) but I haven't received a text for the game pass. My broadband was activated on the 2nd of February so I should have had it by now."Xbox Game Pass Ultimate:You’ll get a text when your X...
Recently got full Full Fibre Max 500, when I first boot up the router speed tests show me having 500 Mb/s download and 50 Mb/s upload (uploads a bit slower than I expected), although after a few hours of the router being on my download speed drops to...
Been on EE broadband for over a year now, swapped over from Virgin because of this issue, and for a while it was great, but in the last couple of months I’ve been getting horrendous latency spikes at random times when online gaming. No rhyme or reaso...
Hi Guys, I’m trying to add a second hub to my ee fibre smart hub. I have followed all the steps as above, I’ve assigned the second hub the following address; 192.168.1.2. When I connect both hubs together via a LAN cable, I can see the the second hub...
Hello. For the longest time, I've been seeing 20 devices connected in the first 3 seconds after loading the page, before the page reports the correct number of devices online. Which, in actuality, it was 3. Now I'm seeing 7 in the first 3 seconds bef...
Hi how can I find out if there is a known broadband issue in my area? HP13 Had no broadband for the last 2-3 hours.Many thanks!
How can i change my wifi password? The one on the EE Card is so hard to remember - need a simpler word ...thanks
