account number

[farmera]

THIS SEEMS TO BE IMPOSSIBLE

trying to find my account number  but i am on 1penny mobile and it will no let me get to 

customer services 

any help out there

PS only on ee broadband

[XRaySpeX]

It's right at the top of your bills under your MyEE for BB.

Why do you need it?

[farmera]

because i can not get to my bills with out it

[wardi · Accepted solution]

@farmera .. yes you can.  Log into your my EE page and select Broadband (not mobile).  There is a section where you can access your bills to download.  The account number is at the top of these bills if you want to make a note of it 

[farmera]

yes i understand that but you need your account number to get there you fill a form in 

and the first thing they ask  you for is your ACCOUNT NUMBER which i do not have i know

it must be hard to understand but this the problem 

[XRaySpeX]

Ah, you mean you are trying to register your BB to MyEE in the 1st place. You should have received your A/C no. in an email "Subject : Your next steps". If you no longer have it you should be able to enter your landline no. if you have 1 instead ad of A/C no. Otherwise you would need to call CS to complete your registration.

[farmera]

well after facebook complaint  a very nice man called conner got in touch and a hour later  he emailed me a bill which sorted all out i can now get in to my account

thank you conner

[James_B]

Thanks for the update @farmera

Glad you got it sorted.

James