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New EE Smart Hub 2023 and Smart Hub Plus

karluk
Contributor
Contributor

‎06-10-2023 10:57 PM - edited ‎06-10-2023 11:04 PM

I saw EE Broadband are now offering Smart Hub 2023 or Smart Hub Plus depending on the broadband package you select when ordering. Looks like these have just become available.

Does anyone know if both hubs have Wifi 6, I cant find the specs for both of these new hubs.

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23 REPLIES 23
infinitywaiter
Expert Contributor
Expert Contributor
In response to davidperson

‎11-12-2023 05:19 AM

No link needed, just go to page 1 of this forum thread.

I do not subscribe, so please do not always expect a reply.
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Jonjon1239
Established Contributor
Established Contributor
In response to XRaySpeX

‎14-12-2023 11:24 AM

Is this the same with FTTC? Would I get double NAT?

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XRaySpeX
EE Community Star
EE Community Star
In response to Jonjon1239

‎14-12-2023 11:49 AM

Yes, @Jonjon1239 , you get a double NAT with 2 routers in series.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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JPurdy
Investigator
Investigator

‎05-04-2024 03:36 AM

EE are very deceptive on this offering. We were on the old EE fibre 100 package. Wanted to upgrade to the new EE 500 fibre package. Was told we couldn’t and we’d have to move to BT and then once our package with BT was activated cancel that within the14 day cooling off period and then move back to EE for the fibre 500 package. The package clearly states that it comes with the ‘Smart Hub Plus’. EE are refusing to send me that hub. 

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