23-08-2022 09:33 PM
As of today, any email I send to a Hotmail address is blocked if sent through my broadband or mobile phone (both EE). This is a BIG problem for me 😞
I can send at a neighbour's house usinng a different ISP so it is EE, not my email address, that is the problem.
This is the message I get from Hotmail:
----- Transcript of session follows ----- ... while talking to hotmail-com.olc.protection.outlook.com.:
>>> MAIL From:<my email address> SIZE=1876
<<< 550 5.7.1 Unfortunately, messages from [209.17.115.50] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [DM6NAM12FT035.eop-nam12.prod.protection.outlook.com]
554 5.0.0 Service unavailable
Any help gratefully received
23-08-2022 10:39 PM
Yes, it's not your email addy that's being blocked but your current public IP. It has been found to be on some blacklist of spammers etc.
All you can do is try & force it to change by rebooting your router a few times but not to often.
23-08-2022 11:36 PM
24-08-2022 08:51 AM
Hi @MartinGM
Thanks for coming here.
Can you try restarting the router and the device and try sending the email again?
Leanne 🙂