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Broadvand

Paula125
Explorer

‎12-12-2023 02:15 PM

When you plug your broadband in how long before it becomes active 

0 Helpful
3 REPLIES 3
Mustrum
EE Community Star
EE Community Star

‎12-12-2023 02:49 PM

@Paula125  if you have had a message to say your broadband is ready the router should take a minute or two to activate.

0 Helpful
Paula125
Explorer
In response to Mustrum

‎12-12-2023 03:32 PM

I have the router but not recieved any message yet. How long after i have had the router will i get the message and also will it be phone or email message???

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XRaySpeX
EE Community Star
EE Community Star
In response to Paula125

‎12-12-2023 03:36 PM

Usually you receive the router a day or 2 before you go live but you need to receive an email confirming the day on which you go live.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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