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Broadband Password Help

youngseth
Visitor

‎21-09-2022 04:39 PM

Hi all,

How do I find the broadband password from the router?   When I access the advance settings is proveds the PRODUCTIONHQNUN000000000@fs    number for the username, but the password is hidden (even when clicking show password).

Any help is appreciated.

The reason for asking is that I'm going to use a different router.  The brightbox 2 provided is cr*p!  It constantly has wifi issues and I end up restarting it daily.

All the best

Seth

 

 

 

 

 

0 Helpful
2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

‎21-09-2022 04:49 PM - edited ‎21-09-2022 04:53 PM

@youngseth   the following Help page should help you.

https://ee.co.uk/help/help-new/broadband-and-landline/home-broadband/what-are-my-home-broadband-inte... 

So, your username without PRODUCTION AND @fs

 

XRaySpeX
EE Community Star
EE Community Star

‎21-09-2022 05:46 PM

If your username looks like PRODUCTIONHQNUN123456@fs, your password will look like HQNPASS123456. Simply replace the numbers in the password, with the ones found in your username.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful