Superfast phone repairs at selected EE Stores

Sean_D
Former EE Community Manager

There’s nothing worse than being stuck without your phone. And when something goes wrong, like a smashed screen, you want to get it working again fast. That’s why in selected EE stores you can now get manufacturer-authorised repairs by professionally trained staff pronto. You won't be left without a phone either, as we will loan you a handset while we fix yours.

 

Our in-store repairs get the seal of approval from major phone manufacturers: Samsung, Apple, Huawei and Google. So, you get peace of mind knowing your warranty and personal data are safe, regardless of what network you’re on.  

 

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That’s not all, by taking your phone into our professionally trained staff you will also benefit from;

 

 

A fast fix, whenever you need it

 

Check if your local store is participating at EE Store finder and book an appointment for an expert repair.

 

 

Fast repair

 

Just drop your phone off then pop back to pick it up when it’s ready, we’ll send a text to the loan phone we’ve given you to let you know that we have fixed it

 

 

Next day repair

 

Leave your phone with us and our experts should have it fixed by the following day. We’ll send a text to the loan phone we’ve given you when it’s ready for collection. Or, if you’d prefer to use a phone of your own, we’ll help you get it set up and transfer your contacts over.

 

 

48-hour repair

 

You’ll get a familiar loan phone to keep you connected while you wait. Or we can help set up a backup device of your own.

 

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We are expanding superfast repairs to more EE Stores so by May 2022, 78% of the population will be within a 30 min drive of a store, so you can get your phone fixed in as little as two hours or collect the next day.

 

Has anyone already used this service?  What was your experience of using superfast repair?

 

Cheers

Sean

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