Introducing the new Pixel lineup - Super powered by Google

[JordanTA]

Meet the new Pixel devices with Gemini. Engineered by Google, so they get the best of Google's AI first.

Pixel 9

Take amazing photos, make edits like magic and get things done even more easily. Pixel can help protect against spam and other cyber threats. It helps you respond in an emergency and is built to last.

 Order yours today and save up to £732 with pre-order and Trade In. Plus, get 256GB for the price of 128GB while stocks last.

Pixel 9 Pro and Pixel 9 Pro XL

They have a sleek, stunning design and it's the most powerful Pixel yet. Take pro-level photos and videos with the triple camera system and make expert edits. It's engineered by Google, so it gets the best of Google's AI first.

Pixel Pro 9 comes with a 6.3” screen and the Pixel Pro 9 XL comes with a 6.8” screen. The Pixel 9 Pro and XL have a triple rear camera system gives you super-close close-ups, sharp selfies and rich colours – even in low light.

Save up to £912 with pre-order on the Pixel XL and up to £864 with pre-order on the Pixel 9 Pro. 

Order your Pixel 9 Pro today or the Pixel 9 Pro XL, plus, get 256GB for the price of 128GB, 512GB for the price of 256GB, or 1TB for the price of 512GB while stocks last.

Pixel 9 Pro Fold

The Google Pixel 9 Pro Fold offers Split Screen multitasking, a powerful triple rear camera, and Gemini AI for productivity. Capture great photos and group shots with Magic Editor and Super Res Zoom, plus enjoy top security with the Titan M2 chip, VPN, and 7 years of updates. With more apps on screen you can drag and drop images, videos, links and text from one
app to another. It’s a super fast and easy way to share.

Order your Pixel 9 Pro Fold today and save up to £1,320 with pre-order and Trade In. Plus, get 512GB for the price of 256GB while stocks last.

Pixel Watch 3

The Google Pixel Watch 3 boasts a larger, brighter display and advanced fitness tracking. With Fitbit Premium, access custom workouts and personalised insights. Enjoy enhanced Google apps with offline Maps, Google Wallet, and more additional features.

The Pixel Watch 3 comes in 2 sizes, 41mm and 45mm. It's Available to pre-order now.

[dutch5483]

@Kavin29  We can blame EE for the lack of visibility via tracking information on pre-orders though.  The fact that my order has been showing as having been dispatched when Customer Services tell me it hasn't isn't a Google issue.  

[Neoscythe]

@JordanTA Any update on the Google Pixel 9 Pro Fold and when they will be shipped out? What is the reason for the delay?

Thanks.

[Christopher_G]

Hi @Neoscythe 

Welcome to the community.

Orders will be dispatched on a first come, first served basis, as we receive stock from the manufacturer. DPD will be in touch with you when yours is ready to be delivered.

Thanks for your patience so far.

Chris

[chelle19]

Hi 

I pre-ordered the pixel 9pro on the 18th August and was told to expect delivery 4th September. Last message I got was on the 2nd September saying your order is on track. It's now the 9th. Had no further update, Tracking order page is not showing any information. 

Order reference 0040344262

When can I expect delivery? Not massively impressed with EEs ability to manage expectations on product delivery and updates. 

[Alex_H]

Hi @chelle19,

Welcome to the EE Community 🙂

The online tracker will only update from the original order confirmed status once the phone is being picked in our warehouse and then once again when dispatched. 

If you give our team a call on 150 they should be able to advise the expected timescales for delivery based on the specific model and colour ordered and the date you ordered.

Alex

 

[KaboomBrucey]

I'm still waiting for an update on my order. I received another email today from EE saying my order is "on track" and "coming soon" but whenever I asked an agent when it's likely I'm given a random date.

I was even told I'd "100% have it before September" yet here we are, September 9th and the order tracker still says "awaiting confirmation" 

[Tulpek]

I finally received my Google Pixel 9 Pro but did you know it comes without a charger? Wow £1000 device and you still have to spend money on charger what's wrong with you Google?

[Kavin29]

@Tulpek Google stopped providing charging adaptor from pixel 6 (i.e. 2021 or 2020) I guess. By the way can you give some more information regarding your device like which color you ordered when did you ordered. Because we are waiting for so long. That would be helpful for us to communicate with EE guide.

[Ashblund90]

I would love to order a Pixel 9 however upgrade team have quoted 3 different prices over the phone over the last 2 days, then when trying to complete today get told that they can't match the price I was given yesterday. Also told I would get a call back and heard nothing. Customer service seems to have gone down the pan.

[Michael_D]

Hi @Ashblund90 

Thanks for coming to the community.

Our prices can change at any time, but it is strange that you have been given so many different ones over a couple of days.

Were all of the offers for the same plan?

Michael

[Thale1]

I ordered the 9 pro Friday and was told I could could select delivery today so I could make sure I'm home, but tracking says it's not even dispatched and that's it a back order! I wasn't told they were out of stock when I went into the store! How long should I expect to wait ?

[Michael_D]

Hi @Thale1 

Welcome to the community.

I am sorry if you weren't told about any potential wait times. Which colour and storage size did you order? I can have a check on the current expected delivery times.

Michael

[Thale1]

@Michael_D I ordered the Google pixel pro in rose, 128gb! Thank you 

[Michael_D]

Thanks @Thale1. That model is currently showing up to 28 days for it to be available, which is something you should have been told about.

It is the same timescale for the other colours in the 128GB storage, although the Rose in 256GB is showing up to 3 days if you wanted to look at changing to that one. If you did, it would be a case of cancelling the current order in store, and either ordering again with them, or online or over the phone.

Michael

[JamieLea033]

I've been waiting on my google pixel 9 pro for 10 days, upgraded it from my Samsung yet haven't received any tracking information or texts to confirm that it is on its way. My contract for my current phone is up on the 1st November so ideally I'll need the pixel before then

[Michael_D]

Hi @JamieLea033 

Welcome to the community.

I know you'll want to get your hands on your Google Pixel 9 Pro.

Which colour and storage size did you order?

Michael

[JamieLea033]

@Michael_D I've ordered the rose quartz in 125GB

[Michael_D]

Nice choice @JamieLea033 

That model was showing as a despatch time of up to 28 days when you have ordered. 

Did you get a confirmation email after placing the order?

Michael