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upgrade / not upgrade

joyjoyjoy
Visitor

‎21-09-2020 10:43 AM

i have 2 phones and an ipad - the ipad contract has ended - i dont want any upgrade i just want to sttop paying for the ipad which is now paid off - how do i do this?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎21-09-2020 11:00 AM

@joyjoyjoy   Call customer services and give notice to terminate the iPad contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

‎21-09-2020 11:09 AM

Hi @joyjoyjoy 

 

Take a read of this EE help article. You need to call EE C/S on 150, and request 30day cancellation of the number in question.

 

Be aware that any of the tablet's functions that rely on mobile data, will stop working when the SIM is disconnected.

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