iPhone SE delivery estimate?

e_arm
Investigator
Investigator

Hi, I upgraded from a SIM only plan a couple of days ago but all I have received so far is a confirmation email. When I try to track my order I am met with "sorry, we can't show your order details right now." 
I haven't received any further emails or text messages from DPD or EE. Sorry if I seem impatient but I actually broke my phone and am currently using a very slow back up phone.

Please could someone give me an idea of how long this order should take / how stock levels are currently?
The phone I have ordered is the new iPhone SE 2020 (white, 128gb), I also live in Rotherham, South Yorkshire. Not sure if that matters.

Thank you 🙂

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @e_arm


Welcome to the community.

 

I've checked and that model is in stock and estimated to dispatch within 1 working day, so you should have heard something by now.

 

I'd recommend double checking your order with our Mobile Care team.


Chris

Thanks for your response Chris, currently on hold waiting for 150 to speak to me

Christopher_G
EE Community Support Team

Fingers crossed you get sorted, @e_arm

 

Let us know what happens.


Chris

really glad I posted here and took your advice mate. Called them and the girl I spoke to sorted it out for me straight away, phone arrived the next day 😊😊

Christopher_G
EE Community Support Team

That's great, @e-arm. 😄

 

I knew something didn't seem quite right. Thanks for letting me know. 🙂

 

Hope you love your new phone.

 

Chris