iPhone SE delivery estimate?
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07-01-2021 02:28 PM
Hi, I upgraded from a SIM only plan a couple of days ago but all I have received so far is a confirmation email. When I try to track my order I am met with "sorry, we can't show your order details right now."
I haven't received any further emails or text messages from DPD or EE. Sorry if I seem impatient but I actually broke my phone and am currently using a very slow back up phone.
Please could someone give me an idea of how long this order should take / how stock levels are currently?
The phone I have ordered is the new iPhone SE 2020 (white, 128gb), I also live in Rotherham, South Yorkshire. Not sure if that matters.
Thank you 🙂
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07-01-2021 03:38 PM
Hi @e_arm
Welcome to the community.
I've checked and that model is in stock and estimated to dispatch within 1 working day, so you should have heard something by now.
I'd recommend double checking your order with our Mobile Care team.
Chris
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07-01-2021 04:23 PM
Thanks for your response Chris, currently on hold waiting for 150 to speak to me
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07-01-2021 04:40 PM
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10-01-2021 02:29 PM
really glad I posted here and took your advice mate. Called them and the girl I spoke to sorted it out for me straight away, phone arrived the next day 😊😊
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11-01-2021 07:55 AM
That's great, @e-arm. 😄
I knew something didn't seem quite right. Thanks for letting me know. 🙂
Hope you love your new phone.
Chris
