Upgrade

[Cheriseplant]

Hi, 

so I ordered an upgrade yesterday afternoon, I’ve had confirmation of my order, but no further details of it being dispatched etc,

when I try track the order it just shows a message and says “sorry we can’t give you any updates right now” or something along those lines,

do I just need to be patient as it’s the weekend? 
thankyou

[Elliot10]

I ordered an iPhone 12 Pro on Wednesday last week and I’m wondering when you will get them in and delivered to me. So if I’m going to have to wait weeks or months for the phone?

@Katie_B 

[Katie_B]

Hi @Elliot10. 

What colour and memory size did you order?

I would love to check our current delivery timescales for you. 

Katie.

[Elliot10]

It was the new blue one and it was 128gb I believe 

[Katie_B]

Thanks for confirming @Elliot10. 

I have checked this and can see this device is available to order and we will deliver as soon as we receive stock from our supplier. 

As soon as there is more information regarding your order you will be notified. 

Katie 🙂

[Elliot10]

So do you not know when you will get the stock?

[Katie_B]

Hi @Elliot10. 

I currently have no further information. 

As soon as your order progresses you will be notified. 

Katie 🙂