Upgrade

ChapK
Visitor

Afternoon, 

 

I was in the process of upgrading my phone in store before they all closed. New contract had been agreed, but not signed and I paid to pre-order my device. This was back at the start of February.

 

I just wanted to know what I could do now? I would much rather just order it online, but I do not want to lose my pre-order money nor the amount they said they would give me for my handset.

 

Thank you 🙂 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @ChapK

 

Welcome to the community.

 

I suggest speaking to our Mobile Care team to see what they can do for you.

 

Let us know how you get on.


Chris