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18-04-2020 02:02 PM
Afternoon,
I was in the process of upgrading my phone in store before they all closed. New contract had been agreed, but not signed and I paid to pre-order my device. This was back at the start of February.
I just wanted to know what I could do now? I would much rather just order it online, but I do not want to lose my pre-order money nor the amount they said they would give me for my handset.
Thank you 🙂
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20-04-2020 08:34 AM
Hi @ChapK
Welcome to the community.
I suggest speaking to our Mobile Care team to see what they can do for you.
Let us know how you get on.
Chris
