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29-08-2019 08:14 PM
When trying to upgrade my phone, it says can not validate my data what does this mean?
30-08-2019 08:33 AM
Good Morning @Vikkileigh1.
Thanks for upgrading with us.
Is this at the stage of entering personal information?
If you are still receiving this error, I would recommend getting in touch with our upgrade team who will be happy to process this.
Katie 🙂
