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Trouble with upgrade

Denise5566
Visitor

Hi my new phone is great but we have just noticed it states emergency calls only. Noone can ring it says phone switches off. And I'm not receiving any texts either. Any info would be great

1 REPLY 1
James_B
EE Community Support Team

Hi @Denise5566,

 

Welcome to the EE Community. 🙂

 

Have you moved your SIM card from your old phone to the new one?

 

Thanks

 

James