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30-07-2020 10:17 AM
Hi my new phone is great but we have just noticed it states emergency calls only. Noone can ring it says phone switches off. And I'm not receiving any texts either. Any info would be great
30-07-2020 10:19 AM
Hi @Denise5566,
Welcome to the EE Community. 🙂
Have you moved your SIM card from your old phone to the new one?
Thanks
James