Norton Mix-Up: Norton Family on EE BB Redirects to Norton Security on Norton

XRaySpeX · ‎09-11-2020

EE offers Norton Family free to BB users on https://broadband.ee.co.uk/norton-family but when you click "SIGN UP HERE" it leads you to the page on Norton for Norton Security Premium for free but only for 1 year, https://uk.norton.com/broadband-ee-nortonsecurity?ts=1604929042&key=5cd2f7462d40b825d30c366695663a78 ,

It should be leading you to the vicinity of https://family.norton.com/web/ but for free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Leanne_T · ‎09-11-2020

Hi @XRaySpeX

Thanks for letting us know, I will feed this back to the relevant team.

Thanks 🙂

Leanne.

XRaySpeX · ‎01-02-2021

Still doing it even today!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

James_B · ‎02-02-2021

Thanks for flagging @XRaySpeX

I'll chase this up now.

James

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Norton Mix-Up: Norton Family on EE BB Redirects to Norton Security on Norton