Community Activity

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 880 Views
  • 3 replies
  • 8 Helpful

Resolved! 1.6 Gbps with TV - When will it be available?

I have seen the question / query on here already but was wondering if there is any update to when EE will offer their 1.6 Gbps with TV.  I have read an article that the delay for EE might be because they have a new WiFi 7 router coming and this might...

Herbhead by Established Contributor
  • 1720 Views
  • 9 replies
  • 2 Helpful

text problems

Hi, does anyone have any suggestions please-  for the last 4 weeks or so I've been unable to send texts from my iphone in UK to my Mum's mobile phone number in Ireland- she has a basic mobile (not a smartphone). Up until recently this wasn't a proble...

slairey by Investigator
  • 142 Views
  • 12 replies
  • 0 Helpful

Roaming in Canada

Hi all, I am currently in Canada and really struggling with my phone. I am on contract (unlimited minutes texts and 25g data) I have paid for the roaming this month extra but I cannot get any signal for calls nor texts. I rarely get a bit of data to ...

Bill payment isn't showing on EE after two weeks

I paid my bill via card on Tuesday 19th December for quite a sizeable amount of money, which was immediately taken from my bank account.The bill was still showing unpaid, and after getting in touch with customer services, they said to wait and the mo...

austenliam by Established Contributor
  • 1270 Views
  • 9 replies
  • 0 Helpful

Hacked?

Yesterday I rec'd two unanswered calls.  I rung them back and both said I'd called them, I hadn't.  Any ovious reason/action?

Woody60 by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

Resolved! EE tv without the broadband package

Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...

Harper86 by Investigator
  • 13640 Views
  • 26 replies
  • 10 Helpful

Resolved! HR Reference

Hello,I need HR reference for my new Job. I had put down the details of my former team lead but no response. I was a staff at the Darlington contact centre in 2024. Kindly assist as this is urgent.Thank you

Replacing my EE Router with Google Nest Wifi Pro

Hi there!I’m trying to set up my Google Nest Wifi Pro, but I’m having trouble with the settings. It’s asking for some information, and after checking a few articles, I found that the default PPPoE password might be "BT" or empty. However, when I chec...

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