Apple watch SE

[J321]

Why doesn’t my contract allow me to add my cellular apple watch SE? 

[Leanne_T]

Hi @J321

Welcome to the community 🙂

Are you getting an error message when you try and pair your watch to your iPhone? 

Speak soon 🙂

Leanne.

[J321]

Hi @Leanne_T, I can connect the watch to my phone fine, but when I try turn on mobile data on my watch through my iphone, it says my EE plan doesn’t allow it 😞 and I don’t know how to change it so that it does? 

Thanks

[Christopher_G]

What plan are you on, @J321? Are you on pay as you go or pay monthly?

Chris

[J321]

Hi @Christopher_G I pay for a £10 monthly talk pack which includes mobile data

[Christopher_G]

Thanks, @J321

You have to be on a pay monthly contract to be able to choose the 4G plan for your Apple Watch. They aren't currently available on pay as you go.

Chris

[J321]

Ok, thank you for helping @Christopher_G , am I able to change my contract to a pay monthly one? If so, how do I go about this, and what’s the difference between that and my usual one?

[James_B]

Hi @J321,

Please see Switch to pay monthly for everything you need to know about moving from pay as you go to pay monthly.

Hope this helps. 🙂

James

[J321]

Ok, that’s perfect - thank you 🙂