Apple Watch

[Deb_47]

Hi, after a bit of help. My son has lost his mobile phone and it is paired up to my apple watch. How do you remove the watch, without the phone he can not remember the details either of his email address only the password nightmare!!!

[Katie_B]

Hello @Deb_47. 

You can unpair the Apple device by following these steps:

1. On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.
2. Type your password if prompted.
3. For GPS + Cellular models, choose to keep or remove your mobile data plan. ...
4. Tap Erase All to confirm

Katie 🙂

[Deb_47]

Thank you for that information, unfortunately it’s not worked. It is asking for an email address and we don’t know which email it wants (my son keeps changing his emails)

Get Outlook for iOS

[Katie_B]

Hi @Deb_47. 

If you are unable to do this I would recommend giving Apple support a call. 

Katie 🙂